Hi Karyn,
Thank you so much for taking your time to leave feedback - we appreciate your support as well. We completely understand, and we do have new retailers added to our retail list, so you can try in person, like KITH across US, Canada, UK & EU. You can also order from retailers like Zalando, who offer free returns. We are a small family owned company who handles all shipping ourselves, so its more challenging for us, but we are growing and doing the best we can to accommodate all demans. Thank you again.
