Frequently Asked Questions
1. Where do you ship from?
We ship your order from one of our warehouses (EU, Asia, or the US), depending on the items in your order and product availability. This allows us to deliver your order as efficiently as possible.
2. Do you ship to my country?
We ship worldwide, with only a few exceptions. At checkout, you can easily see whether we ship to your country and which shipping options are available.
3. Where can I try or buy your products in person?
You can find a list of our official stockists here.
4. When will my order be shipped?
We pack and ship all orders within 1–2 business days. Once your order has been shipped, you'll receive an email with a tracking link so you can follow its journey.
5. I forgot to enter my address or made a mistake
No worries — just email us at hello@tabifootwear.com with the correct information as soon as possible.
Missing or incorrect details (such as your address or phone number) can cause delays, so we always recommend double-checking everything before placing your order.
6. When will I receive my refund?
Once we receive your return, refunds are usually processed within 5–7 business days.
We'll send you a confirmation email as soon as it's been issued.