Returns & exchanges
Wrong size? Send it back within 30 days of delivery, unworn and in the original box.
30 daysExchange or refund
How it works
Three steps
01 · STARTRegister your return or exchange online and get a QR code.
02 · PACKUse the original box if you have it, and cover old labels.
03 · DROP OFFAt your nearest parcel shop. Keep the receipt until you get your refund.
Start a return · Europe & rest of worldStart a return · USA
Use the USA portal only if your parcel was shipped from City of Industry, CA (see the label or your tracking link). For an exchange in the US, simply place a new order.
Costs
Deducted from your refund
Exchange (Europe & rest of world)20 EUR
Return label · Denmark79 DKK
Return label · EU33 EUR
Return label · UK28 GBP
Return label · USA portal25 USD
Return label · US via EU portal38 USD
Return label · rest of world46 USD
Refunds are processed 2–5 working days after we receive your parcel (longer around holidays). If an exchange size is sold out, we refund you instead.
Good to know
Archive Sale is final sale
Archive Sale items can’t be returned or exchanged.